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FREQUENTLY ASKED QUESTIONS

How can I subscribe to Jawwy TV?

 

Jawwy TV is a paid video-streaming application which can be accessed on Apple iOS/Android mobile phones/tablets. You can subscribe through www.jawwy.tv by simply entering your email, choosing a password and selecting your desired payment method. Once subscribed install the app from Apple App Store or Google Play and sign in to enjoy your favorite content on the go! You can now also subscribe to Jawwy TV within the applications by using Apple in-App Payment or Google Pay payment methods.

How much does the Jawwy TV monthly subscription cost?

 

You can access a free trial period of 30 days upon successful first-time registration. At the end of the free trial period, you will be charged 7.99 USD*.

*The price may vary based on the selected country, Payment methods or VAT where applicable.

How can I unsubscribe?

 

As we support different payment methods, the cancelation process varies from one payment method to another.

  • STC Mobile Number - Please send U 1 by SMS to the shortcode 811118. If you are outside of KSA (Roaming), please send U 48968 by to the shortcode 800444.
  • VIVA Kuwait Mobile Number - Please send U 1 by SMS to the shortcode 50644.
  • VIVA Bahrain Mobile Number - Please send U 1 to the shortcode 98875.
  • Credit Card – Please visit www.jawwy.tv, sign in and cancel your subscription.
  • Apple In-App Payment – You can cancel your subscription through your iTunes account settings.
  • Google Pay – You can cancel your subscription through your Google account settings.

How to contact us?

 

If you have any questions or require assistance with Jawwy TV, you can always reach us through the online chat support on Jawwy.tv or email us at support@jawwy.tv and we will respond to you in the shortest time possible during business days from morning until 11:00 PM - Local Saudi Arabia time.